This accessibility statement applies to the Visit Barnsley website, which is run by Barnsley Council. We want as many people as possible to be able to use this website and we will continuously work to support the accessibility and user-friendly needs that the website may have over time.
Should you have a query or find the website hard to use with the accessibility features that are available, please contact us at visitbarnsley@barnsley.gov.uk and we will review your requirements and how these could be improved on the website.
Visit Barnsley is committed to making its Website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to the visitbarnsley.co.uk domain.
As a user, you should be able to:
- Access the website across devices and different screen sizes
- Listen to most of the website using a screen reader and navigate to the majority of the website with speech recognition software.
- Have the ability to tab and use a keyboard to navigate around the website
- Change colours, contrast levels and fonts within your browser settings
- Zoom in up to 300% without the text spilling off the screen
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance(s) and the exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reason(s):
Non-compliance with the accessibility regulations
| Item | Information |
| Quotes required as blockquote element | Text input to the CMS uses a rich text editor and there is no functionality to control this. |
| Heading items in sequential order (page hero sections) | Some H4 and H3 items that are entered via the CMS into page hero sections are done so via rich text tools, and these instances cannot be controlled due to being liable to user input/choice by the Website Managers. Support information is provided for all website managers, however this can occasionally be incorrectly entered. |
| Tables requiring figure label | Tables are input to the CMS using the rich text editor and there is no functionality to control this. |
| Video playback with controls | In some areas of the website such as the home page hero, a background video plays to show the offer of Barnsley's tourism attractions. Play/Pause functions may be available in instance that require the user to pause for important content. Other videos are disabled as these are placed for brand awareness purposes. These videos do not contain any audio or information that will impact the user's experience or usability of the website. |
| ARIA Labels | Some items with customisable content (such as those using free content blocks, input by content managers using a Rich Text editor) may show as potential's in accessibility reports. These items may be unavoidable, however relevant guidance will be given to content managers to try and reduce this occurrence. |
| Quotes required as blockquote element | Text input to the CMS uses a rich text editor and there is no functionality to control this. |
The content is not within the scope of the accessibility regulations
| Item | Description |
| Brand graphics and visuals | The Visit Barnsley brand uses shapes and graphics as part of its identity. These items will be used for decorative purposes only and are not designed as functional items. Therefore, these items will not be accompanied by alt-text labels. |
| Contrast | We are aware that there are a few sections of the website that have incurred contrast issues. We are fixing these as part of our routinely development support and Accessibility checks. |
| Content on Hover or Focus | The new privacy/cookie policy has obscured the focus element on responsive formats (with hamburger menu open) and is currently being fixed. Fix logged and schedule before next update |
Preparation of this accessibility statement
This statement was prepared on 12th September 2025.
The website is checked thoroughly in-line with gov.uk guidance and with the assistance of web accessibility tools that test the website using the latest WCAG standards.
Thorough manual and automated testing is taken places – to identify any accessibility issues and following the amendment of updates required. The website has also undergone a third-party assessment and endured fixes since the last time of testing.
The statement was last reviewed on 22nd September 2025. The next review is scheduled by 12th November 2025.
Feedback and contact information
Should you have a query or find the website hard to use with the accessibility features that are available, please contact us at visitbarnsley@barnsley.gov.uk and we will review your requirements and how these could be improved on the website.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). Please visit the website of EASS